What can I do if I have a Payroll related query?

To help resolve any Payroll related queries you can:

• Read this Frequently Asked Payroll Questions section.
• Fill in our online Payroll Query Form and a member of our Payroll team will be in touch with you within 48 hours
• Call our Payroll Helpline on 0818 365102
  

What are the opening hours for the Payrol Helpline?

The opening times for the Payroll Helpline are as follows:

• Monday to Wednesday: 9am - 10am and 3pm-4pm
• Thursday: 9am- 10am
• Friday: 9am - 3pm.
• Please note that thePayroll Query Form is available 24 hours a day, 7 days a week, and 365 days a year.

What is the cut off time for Timesheets each week?

• Timesheets must be FAXED to 0818 365101 by Monday at 5pm (including Public Holidays).
• Please ensure you retain a copy of your Timesheet and confirmation of a successful submission at all times

What are the Pay Rates for Health Care Assistants?

What tax procedures must I follow after commencing employment with CPL Healthcare?

• Please see our Tax Information section.